Refund Policy

General Conditions:
At EasyDM, we strive to ensure customer satisfaction with our services. This Refund Policy outlines the scenarios where a refund might be granted, the process for requesting a refund, and the obligations of both EasyDM and our customers regarding refunds.

Eligibility for Refund:
Refunds for subscription services and one-time purchases are subject to the conditions outlined here. Certain services or products may be non-refundable, and such cases will be clearly identified at the time of purchase.

Process for Requesting a Refund:
Customers seeking a refund should contact our customer support team, providing necessary details such as account information and purchase details, to initiate a refund request.

Conditions for Refund Approval:
All refunds are processed back to the original payment method. Conditions for approval include compliance with our terms and the specific criteria outlined in our refund policy.

Refund Processing:
Approved refunds are processed promptly, with the exact timing depending on various factors such as the payment method and financial institutions involved.

Changes to the Refund Policy:
EasyDM reserves the right to modify this policy, with any changes becoming effective immediately upon posting on our website.

Contact Us:
For more information about our refund policy, please contact us at info@easydm.io.